DingTalk presents English Version of its App to improve workforce productivity for SMEs

DingTalk, a professional office application for small- and medium-sized enterprises (SMEs), has unveiled an English version of the app. A product by the Alibaba Group, the app aims to enhance communication and redefine organizational collaboration for small- and medium-sized enterprises that prefer to correspond in English. Over 5 million enterprises and organizations in China are already using the Chinese version.

According to the company, DingTalk is a revolutionary platform providing SMEs with a simple, efficient and secure platform for collaboration. Currently available on iOS, Android, Mac and Windows operating systems, DingTalk offers organizational-centric functions and features aimed at improving business-to-business communication and collaboration:

• Unified Communications – supports audio, video and/or conference calls for up to 3,000 parties in a single call; integrated emails, chats and message reminder features; voice and video services are currently only available via VoIP for users outside of China.

• Office Automation – allows businesses to manage attendance, make approvals, maintain business reports, send files of up to 700 MB in size.

• Internal and External Collaboration – businesses can book and host meetings, manage CRM information, create tasks and service tickets, set up private chat and more.

• Open Platform – allows third-party SaaS applications and services to be integrated with DingTalk and provide an enterprise service ecosystem for SMEs.

• ISO security certification – DingTalk is one of the first Chinese apps to have obtained the ISO/IEC 27001:2013 standard, a globally recognized data security benchmark. That means data is encrypted at SSL/TLS security standards to provide high-level communications protection.

Speaking on the launch of the English version of DingTalk at the Consumer Electronic Show (CES) in Las Vegas, Chris Wang, Head of Global Business Development for DingTalk, said, “Our endeavour is to empower SMEs so they can scale and become part of the global marketplace. Technology is a powerful tool to help businesses enhance operations, and function smoothly. With DingTalk, we will enable organizations to seamlessly communicate and collaborate across locations, thereby increasing productivity. We believe that this is the future of the workplace, and we see immense potential in helping businesses redefine their organizational connectivity.”

Currently, DingTalk serves businesses across sectors such as e-commerce, manufacturing, education and finance, providing them with a growing slate of business-centric functions. The goal is to create an effective platform which is mobile-optimized while offering cloud-based corporate solutions and freeing companies from the costs of building or buying software and maintaining their own servers for business communications, workflow management, and data storage.