Dell Technologies Unlocking Innovation while Shaping India's Tech Landscape 

Dell Technologies India plays a pivotal role in the company's operations, serving as a hub for research and development, manufacturing, and customer support. The cutting-edge advancements made by Dell Technologies India are well-known in the industries of computers, servers, storage systems, and software services. Dell Technologies India has established itself as a key player in the nation's IT ecosystem thanks to its unwavering dedication to sustainability and technical improvement, providing businesses and individuals with cutting-edge tools while also supporting India's economic development and digital transformation. T Srinivaschary - Lead -Solution Architect, Dell Technologies India shares insights on the company’s recent findings, future of AI, Data and Security etc. 

Insights from the Dell Technologies 2023 Innovation Index 
India has progressed significantly in the field of technology and is seeing rapid digitization. Innovation is a priority for businesses and there is a big push to become digital-first entities. Prioritizing the need for innovation, the Dell Technologies 2023 Innovation Index report highlights organisations’ innovation maturity and serves as a guiding light for enterprises to assess their strengths and identify areas of improvement.  

Srinivaschary comments, “Across the globe and especially in India, organizations are on the lookout for insights that will help them achieve their purpose, productivity, and profitability goals. Conducted in partnership with Vanson Bourne, polling 6,600 employees across 45+ countries, the report illustrates why innovation is mission critical and how organizations should harness their people, processes, and technologies to innovate effectively.” 

The future of AI in India 
AI witnessed an exponential rise whilst becoming more versatile and adaptive with the ability to solve business problems and run projects from conception to production on its own. It is expected to add USD 450–500 billion to India's GDP by 2025 - 10% of the country's USD 5 trillion GDP target.  

According to Dell Technologies 2023 Innovation Index report, 59% in India believe their technology is not cutting-edge. As per Srinivaschary, “These stresses on the importance of developing an innovative strategy which will help organizations formulate an AI strategy that delivers on their business goals. The adoption rate of AI in India has been growing consistently, especially in sectors like healthcare, retail, BFSI, manufacturing, and e-commerce. 

To successfully adopt AI, organizations need a sturdy IT infrastructure, network architecture, and data framework that can support the development and deployment of AI models on a large scale. Data Analytics, AI and Machine Learning (ML) will penetrate new market segments and enable better, data-driven decisions for businesses resulting in more precise, real-time, and predictive analytics.” 

Navigating the Complex Cybersecurity Landscape 
In the past couple of years, there has been an unprecedented surge in data breaches and cyberattacks targeting organizations, governments, and individuals, through sophisticated means of infiltration. The complexity of risks has been increasing in correspondence to the wider adoption of new-age technologies like Machine Learning, Artificial Intelligence, and proliferation of extensive cloud networks.  

The Dell Technologies 2023 report highlights that only 43% of the Indian businesses are confident that they can continue working with minimal disruption in the event of a cyberattack. Adding to the worry, the report finds that just 33% of Indian businesses have evaluated a larger, distributed attack surface for potential risks meanwhile a meagre 23% of Indian businesses are exploring/building a Zero Trust architecture.  

Srinivaschary points out, “The rise in sophisticated cybersecurity incidents and a continuous compromise of the surface area by attacks with the hybrid work model, go on to show why data security remains a challenge in India. To protect data and lower breach risk significantly, a Zero Trust approach is a necessity. From an enterprise point-of-view, when businesses are increasingly moving to a cloud-based model, Zero Trust gives back control of the data to the organization when rolled out strategically.” 

Focusing on the growth of data centers 
Indian businesses need to have an end-to-end innovation strategy so that they are well placed to navigate their enterprise goals through the industry headwinds, changes in supply chain, environmental impacts and dynamics of digital transformation journey while ensuring business continuity.  

Data centers are an integral part of the larger scheme of enterprise IT, and with computing being the next big thing due to the growth of AI, ML and cloud infrastructure, effective data management will be the need of the hour. Delving deep about this, Srinivaschary says, “As a step forward in Dell Technologies’ commitment to make data management sustainable, we enabled PhonePe, one of India’s leading fintech companies to launch its first green data centre. Built with 35% recycled material and designed with advanced Smart Cooling Technology, the facility helps PhonePe ensure that the data needs of its users are managed optimally and be ready for future workloads. 

As more and more data generate, there is a need for it to be captured and analysed right at the edge. As a result, there will be a significant rise in edge data centre. Dell Technologies' industry-leading server portfolio is designed to accelerate digital transformation with AI-driven innovation, automation, and ensure accelerated performance and reliability for powerful computing across IT environments. The expanded server portfolio will ensure accelerated performance and reliability for powerful computing across IT environments.” 

At Last  
On the importance for Indian organizations to stay innovative, Srinivaschary says, “Innovation is pivotal for the next phase of growth for any organization. It is extremely crucial for organizations in any country, including India. In today's fast-paced and competitive business landscape, organizations that prioritize innovation are better positioned to adapt to changing market dynamics, seize new opportunities, and stay ahead of the competition.” 

In his concluding words he comments, “Being innovative helps organizations develop products, services, and solutions that address specific pain points and deliver exceptional customer experiences a customer-centric approach enhances customer loyalty, satisfaction, and retention currently, only 18% of Indian organizations are categorized as innovators. The need of the hour for enterprises is to ensure efficiency and quality in their solutions with innovation at the core.”