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Customer success is at the core of everything that Oracle does


By VARINDIA - 2022-04-29
Customer success is at the core of everything that Oracle does

Sanjoy Mukherjee, Senior Director - Technology Alliances & Channels, Oracle India

“The cloud represents a huge opportunity for our partner community. Being a customer centric organization, we understand the value that partners bring to our customers’ businesses. We always consider our partners an extension of us. This becomes especially important now given the rise in technology acceptance across sectors. Given that our partners account for 80% of all Oracle transactions in the Asia Pacific region, they are the key towards making our customers’ businesses efficient.


Our partner led approach is reflected in Oracle PartnerNetwork (OPN) where we focus on helping our partners familiarize themselves with new cloud capabilities and specializations. Customer success is at the core of everything we do at Oracle. We strengthen our network by skilling and reskilling them continuously. OPN is Oracle's partner program designed to enable partners to accelerate the transition to cloud and drive superior customer business outcomes.


Oracle incentivizes partners to build and deliver customer-validated cloud solutions pertaining to their needs. For over 40 years, Oracle has been engaging with customers to ensure maximum benefits for them and for many years, our partners have played an integral role in this process too. With new offerings continually added, our comprehensive network of partners ensures customers cloud architecture on Oracle Cloud Infrastructure (OCI) can scale and evolve with the organization’s needs.”
 

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