'Collaboration and Communication Tools is number one in the list during the lockdown'

Parna Ghosh, VP & Group CIO, Minda Industries Ltd.

“Due to the COVID-19 global pandemic most of the businesses are now struggling to preserve cash and make maximum utilization of existing assets and resources. Similarly, all the IT Departments are supposed to reduce their Budgets and make optimum use of It resources. Collaboration and Communication Tools are number one in the list of promoters or business leaders as during these lockdown and also for future, virtual communication and collaboration will be a key element in business transactions. As far as the vendor / OEM products and services are concerned, key to gain market share would be that all the products and services should be - low cost, high degree of features / functionalities, scalable, easier payment terms, zero lock-in. we are keen and interested for all IT products and services which have the above features. Robust, scalable, ease of use, feature oriented, low cost and easy payment options are preferred.

We have engaged all the employees through our communication / collaboration platforms (35000 meetings so far during lockdown); town halls were organized for all geographies and all level of employees (9 town halls covering 3500 employees), optimum use of online trainings were used (15 trainings covering 2500+ employees); MindaCare Mobile Health App for all 10000+ employees (same as Arogya Setu) to capture health condition of each employee and created live dashboard for HR & Security to take appropriate action.

Our organization’s focus is to develop digital capability across looking at the New Norm (WFH and beyond). Major focus areas are Shop floor process automation.”