CISOs must come out with a suitable solution to balance between Security & Data  

Vijayakumar V
COO, Symmetrix Computer Systems

Preparedness to face challenges of data security: 
Securing the digital information is an ongoing challenge to any organisation and needs continuous monitoring and proactive action to secure the data. In the “New-Normal” situation, we quickly worked on the solutions to balance between the protection and availability of data - not only for our organization, but for our customers as well.

The best practices adopted for remote working:  
In the new normal situation, getting timely support for any hardware support is a challenge. We identified a suitable Endpoint Diagnostic Tool, which analyses the hardware for various parameters and sends the alert to the administrator. This will help us to take proactive action to fix any issues, that include low-disk space to most of the hardware related problems. Thus, we can achieve high availability of the devices to the users, be more productive and minimize the possibilities of data loss due to hardware related problems.

Role of CISOs:
The role of CISOs is always very important for any organization, where sensitive data is being handled. Due to the “New-Normal” situation, their role has become more important. Since many of the users are forced to work from home, the CISOs must come out with a suitable solution to balance between Security & high Availability of data and to minimize the impact of the business operations.