BSE: A FRONTRUNNER IN TECHNOLOGY ADOPTION

KERSI TAVADIA, CIO BSE

“We at BSE, have almost digitalised all our processes  by providing a web-based interface for our customers such as submitting documents in form of eKYC, engaged with third parties for digital payments, submission of compliance documents, companies can submit their announcements,  financial results, etc. online and same is immediately disseminated on our website.”

BSE: A FRONTRUNNER IN TECHNOLOGY ADOPTION

KEY PRIORITIES OF 2020

BSE has already implemented some of the most talked about newer technologies, such as Artificial Intelligence, Machine Learning, Automation etc. Our focus for the year 2020-21, is to extend these technologies into more service oriented domains that will help in meeting the compliance requirements, enhancing the end user experience, improve the business processes and turnaround time for our customers through automation.

We also plan to make our services more flexible by on boarding these services in form of mobile applications, mainly in the area of compliance, customer engagement, and enhanced trading interfaces. Together, we have also started introducing micro services in our important business applications. As regards the security, we are pro-actively and continuously upgrading our cyber security infrastructure to meet the never ending challenges of cyber threats. To name one such major activity that we recently performed during the ongoing lockdown period was replacement of our core enterprise firewall, with all teams working remotely from home.

CYBER SECURITY

BSE has been identified as the most critical infrastructure by the National Critical Information Infrastructure Protection Centre. Today, BSE is the custodian of information of more than 5500 listed companies and an equally enormous amount of trading and related data it is holding since inception. At no point of time this can be compromised. For this, three years back, BSE procured a total of 27 niche information security technologies, including all advanced technologies like deception technology, NTAPT, forensics, user behaviour analysis, predictive analysis, cognitive tools, Machine Learning tools, SIEM, etc.

ACHIEVING DIGITALIZATION

On the technology front, BSE has implemented many innovative solutions as a leader in the industry and companies are inspired to follow our model. BSE’s StarMf platform is just one such example, which has revolutionised the mutual fund distribution business in India. We have shared our implementation in the BigData domain and how effectively the use of different technologies has been extended in our business and compliance requirements. We are also creating our own solutions developed by our in-house IT team, which will be offered as a service. Another example of our engagement in this area is offering Cyber Security expertise to our Trading members as a service viz. Member SOC. In this model, BSE will invest in the infrastructure and technology and this will be available as a service on subscription basis to trading members to analyse their security posture and guide them.