Brocade wins "Outstanding Customer Service Experience" Certification
Brocade has announced that it has received the J.D. Power Certified Technology Service and Support (CTSS) Program award which enables enterprise customers to gain confidence in customer service operations before they make purchasing decisions, and Brocade scored highly in every area in achieving this certification.
Brocade was recognized as delivering exceptional services and support to help customers meet these needs.
Paul Martin, Vice-President, WW Systems Engineering, Services and Support, Brocade, said, “We have strategic initiatives in place to ensure that our service and support organization is able to cater to the needs of our customers globally, and that we are able to guide our customers through the complex process of building next-generation data centers.
He added, “This recognition is further demonstration of how business critical the health of the data center is to our customers and the essential role exceptional technical support plays in their success."
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