Avaya ReadyNow cloud now made available in data centers in EMEA and APAC regions

Avaya Holdings has announced that its private cloud solution, Avaya ReadyNow is now being made available with the launch of new Avaya and partner hosted data centres in EMEA and APAC regions.

Avaya ReadyNow gives enterprise customers access to Avaya Unified Communications (UC) and Contact Centre (CC) solutions delivered in a secure private cloud environment, providing enterprises with convenient and automated path to the benefits of cloud communications.

The private cloud offerings feature preconfigured, per-seat consumption and standard bundles, providing established on-premise businesses with the scalability to fit their needs – all with greater flexibility than what public cloud offerings can provide. Since Avaya ReadyNow offers the same applications that Avaya customers are currently using on-premise, they are able to achieve efficiency savings by minimizing changes to their existing CC and UC workflows and allowing a smooth transition to cloud.

This launch forms part of Avaya’s near global deployment of its virtual cloud infrastructure, with over 3.6 million cloud seats deployed to date. Avaya is a market leader with 145 million seats worldwide, making it uniquely positioned to help enterprise customers transition to the cloud at scale.

Avaya ReadyNow is delivered under a single global delivery model across its international network of Avaya-hosted and partner data centres, providing availability in 34 countries,with consistent and predictable levels of service provided from all locations. Both a UK and a Germany-based Avaya-hosted data centre are now live, enabling enterprises based in these locations the ability to address local data security and compliance requirements.

These data centres host pre-built Virtual Private Clouds with interoperability to existing Avaya on-premise applications and assets.The dedicated software allows Avaya customers to add customized security measures as needed and operate in a hybrid environment, allowing customers to quickly realize the benefits of cloud. For large enterprises, AvayaReadyNow also offers the option to add customization on top to ensure consistent user experience and business process workflows during migration.

Ayman Majzoub, Senior Director of Sales for Avaya Enterprise Cloud says, “Many enterprise IT leaders are interested in the benefits of a public cloud offering, such as an opex-based consumption model, flexibility and speed of deployment. But control and security concerns, along with the more limited manageability and customization options from upstart cloud CCaaS and UCaaS vendors, have slowed adoption for the larger requirements.”