*astTECS introduces CRM with Location Tracking

*astTECS, a leading provider of enterprise telecom technology products and Asterisk-based Open-Source communication solution, has announced the launch of *astTrac – a location tracking CRM system, that empowers organization to track activities of the mobile workforce, gain crucial insight into their status and productivity, enhance customer engagement and drive efficiency. Leveraging the CRM-GPS integration power of *astTrac, organizations can track and manage complete customer engagement journey initiated by the field staff, pull sales performance reports and track updates in real-time.

*astTrac keeps accurate control over sales activities, supports updates, displays clear view of orders and delivery status, meetings, events and track fleet movements with location on Google map. The solution administers records of meetings and visits associated with the customer data and allows the user to capture images and call recording from a mobile phone, ultimately driving greater efficiency. To effortlessly leverage the CRM, its flexible integration nature allows easy sync with: E-mail, SMS, IP PBX & Dialer, Facebook, LinkedIn and Tally, ultimately widening the scope of application and increased RoI.

“Productivity and accountability are the key aspects of mobile workforce and new trends in customer engagement emphasize on visualizing the sales territory, prioritizing customers and prospects, filter opportunities based on location and monitor sales activity to gain real-time updates and insights for strategic decision-making,” said Dr Devasia Kurian, CEO, *astTECS. The unique features of *astTrac allows organizations of all sizes to manage their field sales-force effectively, creating better workflow,” he added.

*astTrac is an ideal solution for organizations engaged in field-sales across all categories. The scope of application includes; home delivery of products, door-to-door sales, fleet management, on-site services and so on. The key activities captured by *astTrac App constitute: location at regular interval with date and time, client meeting details, order value & status, images of client's office / product selfie, site condition, discussion points and client messages / feedback in the form of voice recording.

*astTECS offers the most comprehensive, integrated and compelling Telecom Infrastructure Solution-based on Asterisk platform that are feature rich, helps improve consistency and performance and create a scalable, stable and resilient network that optimizes value.