Ankur Goel, Managing Director, Poly India

“Customers are relying on our solutions now more than ever. Poly’s video conferencing devices are being used by world leaders to discuss how they can mitigate the impact of the COVID-19 pandemic; leading hospitals and medical institutions are using our conferencing technologies to interact with their peers and provide consultation. Therefore, we’re going above and beyond to ensure that business continuity is not hampered.

At Poly, we are-

1. Supporting employees to work remotely by providing them access to the best collaboration technologies– Thanks to advances in communications and collaborations technology over the last few years, we have reached a point where remote working can be virtually as impactful as being there in person.

2. Prioritizing Communication– during tough times like these, communication is paramount be it internally amongst our employees or to our customers. Our managers are having daily check-ins with their teams to ensure that work continues to progress without any hiccups.

3. Our sales team is engaging in the daily prioritization of shipments – for instance, when customers are identified as medical first responders, they are given top priority. Our product and operations teams have been driving the logistics of moving Poly products from our manufacturing points to our customers, including securing hard-to-find supply.”