Angira Agrawal appointed as Global SVP GTM and Strategy at Exotel

Exotel announced the appointment of former Airtel Executive Angira Agrawal as Global SVP Go To Market and Strategy. In his role, Angira will elevate Customer propositions for Exotel’s expanding clientele of multinational corporations by utilising the full potential of the company’s Unified Customer Engagement Platform.

Agrawal will lead the charter to elevate customer propositions for the company's expanding clientele of multinational corporations. Prior to Exotel, he was working with Airtel. Angira has worked at some of the biggest names like Skylo, Vodafone, NEC, Tata Communications, Persistent, Oracle, and Unimobile.

Angira Agrawal said, “Organisations today are increasingly outsourcing their customer engagement platforms to trusted providers, who can work with them on their current and future needs, while the organisations focus on the processes and systems that can build a differentiating customer experience. Exotel, along with Ameyo and Cogno AI, aims to offer a full-stack customer engagement platform through a single provider, giving scalability and security to its customers. This is an exciting time to come in, and help achieve this vision.”

In his previous stint, he was leading Airtel’s growth in the west and BFSI nationally. He has worked at Skylo, Vodafone, NEC, Tata Communications, Persistent, Oracle, Unimobile (a bulk SMS startup).

Sachin Bhatia,Co-founder and Chief Growth Officer, Exotel, “It's simply the beginning of the personalized, multichannel, human+AI powered customer experience era. Angira has an extensive professional network and a strategic grasp of large-scale commercial operations. He will be working with our global enterprise clients, who are building their customer experience programmes on top of the Exotel customer engagement platform, in accelerating their innovation cycles.”