Amadeus Altea software got crash

Amadeus, the Spanish travel technology that provides the software, confirmed a "network issue" had been causing disruption. Amadeus confirmed that our systems are recovered and are now functioning normally. As a result, the incident, customers experienced disruption to certain services.

This was a worldwide failure and it shows on how airports were affected after the widely used computer check-in system” Amadeus Altea” crashed. Following the news of Amadeus Altea check-in software crash, passengers worldwide could miss their holidays, lose their luggage or even be left stranded in the airport. Depending on the situation an IT glitch might not be regarded as an ‘extraordinary circumstance’, so if your flight is delayed or cancelled you could be entitled to up to £510 in compensation.

In addition to this, the airline should provide you with meals, refreshments, access to phone calls and emails and if necessary, overnight accommodation. Amadeus Altea services 64 per cent of the Star Alliance, 75 per cent of One World and 53 per cent of the Sky Team, which means the issues with the software could affect over 120 airlines, including BA, AirFrance, KLM and Lufthansa.

Tags: Amadeus Altea software got crash, amadeus altea software, amadeus the spanish travel technology, network issue, Amadeus Altea, varindia, AirFrance, KLM, Lufthansa