After COVID, digital transformation becomes an essential component of client's business
Ajay Mittal
Chief Digital Officer- IBM India and South Asia
“We are all aware that one of the things that the pandemic created as a situation is against an earlier scenario where the digital transformation was primarily driven by an innovation focused approach where clients are only looking at how they could differentiate themselves, relative to their competitors within their industry and truly looking at purely from an ROI perspective. What the COVID impact has done is clients have started looking at digital transformation as an essential component of their business and something that they believe truly will help them sustain their business in the world moving forward, even for exceptional situations like COVID that they have currently seen.”
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